What we book
What This Desk Books, and the Five Things It Refuses
A service page that only lists what is offered is half a page. This one lists the refusals in the same type size, because the refusals are the part that tells you what kind of business you are dealing with.
01What is on offer
One service, described four ways because the length of stay changes what it is.
| What you can reserve | What it means in practice | Where the detail is |
|---|---|---|
| A run of one to three days | A stall held for a short trip, in the band where the field's own lots are usually better | Under four days |
| A run of four to six days | The first band where a reservation off the field is worth the walk | How long |
| A week to two weeks | Priced by the week at most lots on the airport mile | A week to two weeks |
| A month and over | Priced by the month, with real lead time needed in winter | A month and over |
Inside any band you may state a preference for the grade of stall. It is a preference rather than a product, and it is a secondary field on the reservation form rather than the thing you are buying.
| Grade | What it is |
|---|---|
| Open ground | A marked stall on graded ground with nothing over it |
| Shaded stall | A marked stall under a canopy belonging to the operator, not to the field |
| Long vehicle stall | A longer stall for a pickup with a bed cap, or a van |
Note the wording on the shaded stall, because it matters. A canopy over a stall belongs to the operator of that lot. The canopies over the field's own front lots belong to the field, and this desk does not book those and does not claim them.
02What a reservation gets you
- A daily rate for your run of dates, with every addition that applies named before you agree.
- A stall held with a named operator for those dates.
- The operator's street address, their gate hours and their van hours for that specific lot.
- A number to call on the day of travel, which is theirs rather than ours.
- A route to change or cancel, under the cancellation policy.
03The five refusals
These are not small print. They are the shape of the business.
One: no work on the car while it stands
Nothing is done to a vehicle that is parked. No wash, no valet detail, no charge put on a battery, no jump start arranged, no oil change, no tire pressure adjusted, no cover fitted, nothing moved inside it.
This gets asked here more than anywhere else, because a car standing in the Sonoran Desert for three weeks genuinely does need attention afterwards, and it is tempting to sell that. We do not sell it, we do not arrange it and we do not pass the request on. A parked car is parked.
Two: no keys to anybody
You keep them. Nothing on this desk involves handing a key to an attendant, and no lot we book is a valet operation. If a lot asks you for keys, that is not a lot we placed you at, and we would like to hear about it.
Three: no Phoenix
People ask, because Phoenix is two hours up the interstate and has a much larger field. We do not book parking there, we have no relationship with anything there and we will not quote it. What we will do is tell you it is a two hour drive each way, which is four hours of your trip, and let you decide.
The service areas page names what is inside the zone and what is outside it.
Four: no card on this site
There is no card field on any page, no basket, no checkout and no payment of any kind. Money changes hands with the operator, and the quote says how that particular operator takes it before you agree to anything.
Nobody here rings up to have a card number recited down the line, and nothing leaving this desk contains a link for paying. Anything of that shape was composed elsewhere.
Five: no claim about the safety of a vehicle
This desk holds no license and no insurance covering a car, and prints no license number because there is none. Whatever watching, lighting, fencing or patrolling exists at a lot is the operator's arrangement, described by them, and our quote passes on what they say rather than turning it into a promise of ours.
That is why no word of that kind appears anywhere on this site. It would be somebody else's claim in our mouth.
04Who is responsible for what
| Step | Who acts | Who is responsible |
|---|---|---|
| You send dates | You | The accuracy of the dates and the description of the vehicle |
| We check and quote | This desk | That the rate quoted is the rate the operator gave us |
| We place the reservation | This desk | That the operator has the correct dates and vehicle |
| The car stands | The operator | The ground, the gate, the van and the vehicle on it |
| You collect | You and the operator | Payment on the operator's terms, stated in the quote |
If a reservation we placed is not honoured, say so and we will deal with it rather than pointing at the operator. That is the one thing a desk in the middle is genuinely for.
05What it costs to ask
Nothing, and asking does not start anything. Send dates through the reservation form or telephone +1 (520) 886-3174 inside desk hours and speak to a specialist. The desk is worked Monday to Friday between 7:30 am and 5:30 pm. Arizona keeps Mountain Standard Time the whole year and never moves its clocks, so that window is the same in July as in January while the rest of the country shifts twice. Saturday and Sunday nobody is here, and anything sent then is answered on Monday.